FAQ

Please read my shipping policies before placing an order as they can take a while especially if going overseas. If you are unsure of shipping times please feel free to contact me before you order and I I’ll try and give a better ETA.
 
Your item is made to order so can take approx 7 - 10 working days to be processed and made but most of the time it is sooner. Again message me if you have any questions.
Shipping to the US: 2-4 weeks approx depending on local holidays etc.

Shipping to the U.K : Approx 3-5 working days.

Rest of the world: 2 - 6 weeks depending on local events.
 
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery

Send items back within: 30 days of delivery

Request a cancellation within:  24 hours of purchase

I will cover return postage if the item was damaged, faulty, or doesn't match the listing description.

You pay for return postage if you're returning the item because you changed your mind.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

Conditions of return

Buyers are responsible for return postage costs if damaged or faulty. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

© 2023 by T-MARKET. Proudly created with Wix.com

  • Instagram
  • Facebook - Black Circle